FREQUENTLY ASKED QUESTIONS

WHERE DO YOU SHIP TO AND WHAT IS THE COST?
Click here for our full Shipping Policy and destinations. If you are unable to locate your country in the address field, please contact us and we can provide a quote.

CUSTOMS & DUTIES
UK, USA, EU and AUS distribution points are used where possible to minimise import fees. However, please be aware that customers outside of the UK may have to pay customs fees and/or duties. These fees are set by your government and are the responsibility of the buyer. Feel free to contact us should you wish to confirm where your order will ship from.

WHY CAN I NOT CHECKOUT?
Not all our products are available worldwide as standard. See our Shipping policy for our current destination list. If you live in a country where we do not ship as standard you will see the notification 'We do not offer shipping to ...'. Please contact us so shipping can be arranged.

CAN I ORDER A DIFFERENT SIZE OR FRAME TO MY REQUIREMENTS?
Most of our prints could be adjusted to any standard print size. Please contact us with your enquiry.

DO YOU HAVE WHOLESALE PRICES OR AFFILIATE LINKS?
Yes. Please contact us with your enquiry.

FRAMES & MOUNTING
Frames and mounts are not included unless stated otherwise. Please read our advice on framing your print here. We can offer framed options as a 'Special Order'. Please contact us with your request.

HOW SHOULD I HANG MY FRAMED CANVAS?
Whilst a basic hanging kit is included, it may not be suited to all types of walls. Due to the many variables, we are unable to offer advice or take liability for the hanging of your canvas. Please consult a qualified trades person should you need advice.

WHAT IS GICLÉE PRINTING?
Giclée printing is a fine art digital printing method using specialist archival pigment inks and acid-free papers, creating gallery-quality, longevity and stability.

DO YOU CONSIDER COLLABORATION WITH NEW OR UPCOMING ARTISTS, DESIGNERS OR PHOTOGRAPHERS?
Absolutely! Please contact us with further information.